New: Get Help Without Leaving MintLink
Need a hand? Raise a support ticket right inside MintLink and keep the whole conversation in one place — no scattered emails, no lost threads.
· 3 min read · product updates
When something needs sorting, the last thing you want is to dig through email or wonder if anyone saw your message. Our new in-app Support Tickets bring help directly into MintLink, with the full conversation in one tidy thread.
Raise a ticket in seconds
Hit a snag with a payout, an upload, or a buyer query? Open a support ticket from your account, describe the issue, and you're done. Every ticket gets tracked so nothing slips through the cracks.
One thread, full history
Replies happen inside the same ticket, so you always have the complete back-and-forth in context. No forwarding chains, no "which email was that in?" — just a clear record you can pick back up any time.
Track every ticket's status
See which of your tickets are open and which are resolved at a glance. You'll always know whether the ball is in your court or ours.
Less time chasing answers, more time creating and selling.
Next time you need a hand, open a ticket from your account. We're right here.
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